Privacy Policy

We collect various types of information in connection with the Service, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and organisation details (e.g., school name). For students, we may collect their names, student IDs, and associated transport routes.
• Usage Data: We automatically collect information about how you access and use the Service, such as IP addresses, browser type, operating system, pages viewed, and the duration of your visits.
• Location Data: If enabled, we may collect location data from the transport vehicles for real-time tracking purposes. This data helps us provide accurate transport information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

We use the collected information for various purposes, including:

• To provide and maintain the Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues.
• To improve our Service and develop new features.
• To communicate with you, including sending important updates and marketing communications (with your consent where required).

We may disclose your information in the following situations:

• With Your Consent: We may disclose your personal information with your consent.
• Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Noma is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Noma.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@noma.co.ke.